We will be scheduling Energy Assistance appointments for Thurston County residents on Friday, September 24th, for Lewis County residents on Monday, September 27th, and for Mason County residents on Tuesday, September 28th.

Phone lines will open at 7:00am and the online scheduler will open at 9:00am on each county’s respective opening day. To schedule an appointment by phone in Thurston County, please call (360) 438-1100. To schedule an appointment by phone in Lewis County, please call (360) 736-1800. To schedule an appointment in Mason County, please call (360) 426-9726.

When calling to make your appointment, please have a pen and paper, your electric and/or natural gas account number, the household’s mailing address, and the gross household income for three previous months.

Please be patient when calling to make an appointment. Our team will answer the phones as fast as possible, but there are thousands of folks who are in need of assistance and they will all be calling at the same time.