Employment

Employment Opportunities

Come and join our incredible team at Community Action Council; where your passion to serve others and your profession come together. 

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CACLMT offers an excellent benefit package of medical, dental, vision, life insurance, long-term disability and a 401(k) for employees who work 20 or more hours per week. CACLMT has paid time off benefits include, 11 paid holidays, generous vacation at up to 120 hours per year, and sick leave accrual up to 10 hours per month with a carryover of up to 520 hours.

FCS Housing Case Manager

With direction and supervision from the Housing Program Lead Case Manager, the FCS Housing Case Manager manages a Foundational Community Supports program client caseload, as well as other current housing programs administered by CACLMT. The FCS Housing case manager provides case management, community-based referrals, and resource navigation assistance as needed. Functions require providing detailed client eligibility by providing an interview/assessment that the client does not have support networks to help with their housing and there are no other subsequent housing options.  This position will also support Energy Services as needed.

This is a full-time, 40 hour per week position working Monday-Thursday, located at our Lacey office. Hourly pay range starts at $25.22 to $29.98/hour, depending on qualifications, with a maximum of wage of $41.33/hour.

Typical Work:

Housing:

  • Meet clients where they are, either on the streets or at other service facilities to explain offered services and establish a working relationship. Conducts intake and initial interviews with clients, ensuring that all Foundational Community Supports program, and other applicable contractual requirements are met/in compliance;
  • Provide outreach and housing-focused case management services in a culture-informed and trauma-informed manner;
  • Maintain a caseload of 25-30 clients on an on-going basis.;
  • Assist clients in obtaining housing and maintaining housing stability;
  • Assist clients in obtaining employment and maintaining employment stability;
  • Assess client’s needs for mental health, primary medical care, and substance use according to their stage of change, focusing on reducing harmful consequences of behavior;
  • Advocate for clients with a variety of other service providers to include client landlords;
  • Provide ongoing support to clients once they are housed to maintain housing and improve quality of life;
  • Conducts intake and initial interviews with clients ensuring that all Medicaid programs and other applicable contractual requirements are met/in compliance;
  • Initiates and maintains a paper trail related to general terms and conditions of the programs and its inventory – if applicable;
  • Develops rapport with individuals and family members as applicable;
  • Assist individuals in assessing and prioritizing their basic living needs;
  • Monitor and follow-up case management process including on-going assessment and referrals of needs and services as appropriate;
  • Assist clients in in planning ways to meet their identified needs;
  • Make referrals and appropriate linkages to necessary services – as needed/appropriate;
  • Maintain client records on an on-going basis. Initiates and maintains a paper trail related to general terms and conditions of the programs and its inventory – if applicable;
  • Prepare monthly reports including statistical data;
  • Other duties as assigned.

Energy Services:

  • Assist with Energy applications and coordination of benefits.

Education & Experience:

  • Bachelor’s degree in social services or another related field. However, relevant work experience can be substituted for formal education;
  • Experience and working knowledge of Foundational Community Supports (FCS);
  • Two years’ experience in the field of social services;
  • One year experience in Coordinated Entry;
  • Experience with low-income individuals and families;
  • Experience working with populations who experience housing crisis.

Required Requirements:

  • Washington State Driver’s License

Knowledge and Abilities:

  • Knowledge of educational methodologies to foster self-esteem, self-advocacy, problem solving and critical thinking processes;
  • Ability to provide crisis intervention, have problem solving techniques; provide basic case management processes and procedures;
  • Ability to become proficient in internal database systems;
  • Must be able to demonstrate having the ability to proficiently use Microsoft Office, and other software systems;
  • Research and investigative skills;
  • Able to maintain confidentiality.

Decision Making:

  • Able to analyze, evaluate, and synthesize information is essential for making informed decisions;
  • Able to think creatively to identify unique and effective choices.

Time Management:

  • Proficient in time management techniques to consistently meet deadlines;
  • Able to handle multiple tasks simultaneously.

Organization:

  • Efficiently organize assignments, establish priorities, and manage workloads independently.

Communication:

  • Uses active listening techniques by listening attentively to others, considering their input, and asking clarifying questions can lead to better-informed decisions in group settings;
  • Demonstrated ability to communicate and effectively interact with people across cultures, ranges of ability, genders, ethnicities, races, diverse socio-economic, ethnic, religious, and education backgrounds;
  • Work cooperatively and be able to exchange information with other organizations and agencies as appropriate.

Adaptability:

  • Understanding of adapting to changing work environments. Prioritize tasks and adapt quickly to evolving organizational needs, ensuring efficient task completion.

Emotional Intelligence:

  • Understanding your own emotions, biases, and preferences is crucial for making unbiased decisions;
  • Recognizing and understanding the emotions and perspectives of others is essential, especially in interpersonal and group decision-making contexts;
  • The ability to manage your emotions and stay calm under pressure is important for making rational decisions.

DEI (Diversity, Equity, and Inclusion):

  • Ability to work with efficiency and flexibility, with a commitment to developing equitable and supportive team practices that promote team members health, wellbeing, and sustainability;
  • Engage in training, conversations, and operationalize equity, diversity, and inclusion within the programs and teams.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Be able to occasionally move about inside the office to access file cabinets, office machinery, etc;
  • Able to constantly operate a computer and other office productivity machinery like copiers and computer printers;
  • Able to communicate verbally and in writing with others.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment includes an office environment which is usually quiet.

To Apply:

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