CAC’s Energy Assistance Web Appointment Site  

Use this site to schedule your appointment
with a CAC energy representative

IMPORTANT

Step 1.Schedule your appointment.
Step 2.Be sure to enter your MAILING address instead of your physical address.
Step 3.WRITE DOWN your confirmation number if you are unable to print the confirmation page.
KEEP THIS NUMBER.

Due to current circumstances with COVID-19, you will be mailed an application packet 1 to 2-weeks prior to the calendar date you select. All applications will be completed via mail.

OUR OFFICES WILL REMAIN CLOSED TO THE PUBLIC UNTIL FURTHER NOTICE.

NUESTRAS OFICINAS PERMANECERAN CERRADAS AL PUBLICO HASTA NUEVO AVISO
Por favor ingrese su dirrecion de envio.

Please read carefully before starting

Step One: Eligibility Guidelines
Please complete these steps before answering Question #1
  • What county do you live in? You MUST schedule your appointment in the county in which you live.
  • You must be income eligible: Click here for Household Size and Income chart.
  • Have you received Energy Assistance since Oct. 1, 2022? If yes, please click here for information about whether you may or may not be eligible. If you are applying for assistance prior to Oct. 1, 2022, please select "No". Frequently Asked Questions

Question 1: Have you received such assistance? Yes No
Step Two: Getting an appointment
  • Appointments are on a first come, first served basis (for HEATING assistance ONLY on this website). Please call the CAC office in your county for additional information on other assistance programs.
  • You have 30 minutes to complete the scheduling of your appointment.
  • You will need the following information to secure your appointment: total number of people in your home, your name, address, phone number and ALL income from the three months prior to your appointment (for ex: if your appointment is in December, you need Sept., Oct., and Nov.'s income).
  • You must be given a RED confirmation number to be sure you have successfully scheduled an appointment. Please continue through the scheduling process until you are congratulated with the date and time of your appointment with your RED confirmation number.
Step Three: Choose your location

Choose the available office which corresponds to the county in which you live. If no office is available for the county you live in, then appointments are no longer available for that county.

Available Offices:

Lewis co. - Mail-in Mason co. - Mail-in Thurston co. - Centralia - Mail-in Thurston co. - Lacey - Mail-in
Questions or Problems
Thurston Co. (360)438-1100 Lewis Co. (360)736-1800 Mason Co. (360)426-9726

For all other questions click - Frequently Asked Questions.
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